Learn More




FAQ

Below is a list of common problems people encounter with their windows and patio doors. We've provided solutions and suggestions for each.

Why should I replace my existing windows?

HiMARK windows offer a variety of shapes, styles, and colors to make your home more beautiful and energy efficient. New windows will add value to your home by improving the curb appeal and saving you money on heating and cooling costs.

What advantages are there to custom-sized replacement windows and patio doors as opposed to stock-sized products carried by home improvement stores?

Custom products allow you to exactly match decor and energy efficiency needs since they come in a variety of shapes and options. Because custom windows are made to fit exactly, you save on labor and installation costs as well.

What are egress requirements/sizes?

Building codes require minimum opening sizes for certain windows, most commonly in bedrooms and finished basements. Because those sizes vary by state or region, please contact your local building code official for the most current information.

Why switch to vinyl windows instead of aluminum or wood?

Vinyl withstands the effects of nature much better than wood and metal making it a smart, economical choice. Vinyl windows and patio doors will never pit, rot, rust, blister, peel, or corrode. You will never have to paint or lubricate vinyl windows or patio doors since vinyl allows for smooth, maintenance-free operation year round. Vinyl's long-lasting aesthetic appeal, excellent energy efficiency, and low maintenance make it a durable and economical choice.

What kind of maintenance do HiMARK windows and patio doors require?

Your new vinyl windows and patio doors are practically maintenance-free. A cloth and some mild detergent are all you need for cleaning. Remember not to use any harsh or abrasive detergents as these could damage the finish of your windows.

How should I evaluate the energy performance of a window or patio door?

Look for the National Fenestration Ratings Council (NFRC) label on the window or patio door. This label shows the U-value, Solar Heat Gain Coefficient, and Visible Light Transmittance values.

What are U-Values and R-Values?

The U-Value or R-Value is the easiest way to determine the energy efficiency of a window or patio door. U-Value is a measure of the rate of heat loss through a window or door. The lower the U-value, the greater a window's resistance to heat flow and the better its insulating value.
R-Value is a measure of the resistance to heatflow. A window with a high R-value has a greater resistance to heat flow and a higher insulating value.

Will the Low E glass coating on my windows or patio doors keep my furniture and flooring from fading?

A Low E coating can significantly reduce the rate of fading of your furniture and flooring, however it will not completely prevent it. Please keep in mind that fabrics, wood, paint, etc. fade at varying rates and a Low E coating will prolong that process.

What is condensation and what causes it?

Condensation is a natural occurrence caused by excess humidity, or water vapor, coming into contact with a cooler surface and turning into visible droplets of water. HiMARK windows and patio doors have built-in features to keep the glass as warm as possible reducing the possibility of condensation. Controlling the humidity level in your home is the most effective way to avoid condensation, and below are a few tips on how to do just that:

  • Use venting fans in the kitchen, bathroom, and laundry room to circulate air
  • Use a dehumidifier
  • "Air-out" your home frequently by opening windows and doors
  • Indoor plants also raise humidity levels, so you may want to reduce the number of plants you own

What is "seal-failure" and how can I tell if my window has it?

"Seal-failure" is when moisture collects between the glass panes of an insulated glass unit as a result of the seal breaking between the individual glass in that unit.

Do replacement windows and patio doors really pay for themselves over time?

Choosing well-built, energy-efficient vinyl windows and patio doors will lower overall home energy consumption. The savings on heating and cooling costs, combined with practically no maintenance costs, will allow for a gradual recoup of your investment.

Where can I buy HiMARK windows and patio doors?

Click here to locate a dealer in your area. (Coming Soon...)